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Our 100% iron-clad guarantee to you
All of our courses have a 30-day full-refund guarantee. This means that if for any reason, or no reason at all, you find your course unsuitable for your needs then you can request a full refund.
We will ask you to delete all course materials from your computer. Once we have your confirmation of that we will process your refund.
Refunds are normally processed within one business day.
While we always, without fail, give full refunds on request, you may be further assured that our payment processor PayPal will always process refunds directly. However you will never need to use this backstop because we always give full refunds on request, normally within one business day.
Physical course materials
Where course materials are delivered in physical form, such as DVD-ROM discs, we will need the items to be returned to us to process your refund. The 30-day guarantee period lasts until the date of return posting. We will process your refund either when we receive the materials back, or you send us proof of posting.